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POLICY STATEMENT
Look here for information on reservations and booking, cancellation policy,
delivery and setup information, and payment terms & conditions..
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Reservations & Cancellations
* Reservations are encouraged for your event well in advance, especially during the busy summer months. This helps to ensure availability and to allow ample time for your order to be processed and delivered efficiently. ARS requires a deposit, equal to a minimum of 50% of the order total, to lock in a reservation and establish a contract. No guarantees of availability will be given until a deposit is received. Contracts cancelled within seven days (or twenty one days if including tents/canopies) of the start of a scheduled event may be subject to forfeiture of deposit.
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Payments
* ARS accepts payment via Cash, Check, Money Order, VISA, Mastercard, & American Express. Full payment on all rental contracts is due in full on or before delivery or pickup. Credit (Net15 terms) may be extended only by pre-approval.
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Returns
* All dishes, glassware, flatware, and food/beverage service items must be RINSED, FOOD-FREE, and RE-PACKED in the same containers as they were delivered in. Charges will be assessed for all boxes and crates not returned. Customer is responsible for breakage, loss, and/or extra cleaning charges in addition to rental fees. China, glassware, etc., will be considered broken if returned chipped or cracked.
* If equipment is unavailable for return at the assigned time, additional rental charges may be applied.
* Sunday, holiday, or after-hour returns are available. Arrangements must be made and approved ahead of time. Additional charges may apply.
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Setup/Teardown, Delivery, Pickups
* Rental prices do not include labor or delivery fees. Labor charges may apply to contracts that include tents/canopies & dance floors. These will be applied on a job by job basis - please ask for price quote when making reservations. Jobs that do not include setup or teardown of tents/canopies & dance floors generally incur no labor charges. Delivery fees within Grand Junction or Moab city limits are charged a flat fee of $65. Delivery fees outside these areas are charged at a rate of $0.50 per mile (call for an exact quote). Customers that pick up items from our warehouse are not charged labor or delivery fees.
* All deliveries are made to the ground floor of your event location - at your door, dock, or open space. Deliveries made to areas other than these may be subject to increased fees.
* Chairs and tables will be delivered stacked. Customer is responsible for stacking them for pickup when the event is ended. Our service does not include setup/takedown of tables and chairs. If this service is requested, arrangements must be made prior to delivery (additional charges may apply).
* Setup and teardown of tents/canopies will be done by ARS employees only.
* ARS equipment must not be taken apart, altered, or moved to another location by the customer unless specific consent has been given by ARS in advance.
* It is the customer’s responsibility to accept or refuse item counts and condition at the time of delivery. Fees are charged on a “time-out” basis - credit will not be given for unused items at the end of your event.
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NOTE: PRICES AND CONDITIONS LISTED HERE
MAY BE SUBJECT TO CHANGE WITHOUT NOTICE.
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